Web Site Maintenance...

Maintaining the content in your web site can be time consuming and if not done carefully can significantly reduce your change for top search engine placement. Tasks include updating web site content, link checking, proper html coding and more.

If you have a web site with content that you need updated regularly but don't have the time or personnel, or simply don't want to deal with it, or are concerned about your search engine ranking, then this may be the right solution for you.

Why would you want us to maintain your site?

1. Frees you up to run your business instead of spending numerous hours learning how to maintain your site
2. Accuracy is important to us. We know that your site and the information on it are important to you. We do our best t get it right the first time! Corrections are honestly acknowledged and fixed at our expense.
3. Quick turnaround -Updates are usually done within 2 to 24 hours (except holidays and weekends)

Our hourly rate is $30.00 per hour, based on increments of 15 minutes with a minimum of one half hour per job. If you have content that needs updating constantly then we can negotiate a bulk rate. Please contact Hobez Logos & Web Design. Monthly retainers are available at attractive rates.

Web Site Maintenance Policy:

1. We maintain a current local backup copy of your web site additionally we back up all websites to an offsite location on a daily basis.

2. "Maintenance" is defined as keeping the web site current. It is not intended to be a new design.

3. Updates are completed with 24 hours of the time they are received, except weekends and holidays. Updates received after 3:00pm PST may not be completed until the next business day unless prior arrangements have been made.

4. Time is based on actual total time involved in completing the updates at the time of billing (usually around the 15th day of the month). There is a 15 minute minimum charge for updates made during any given monthly billing cycle. If no updates or changes have been requested, there is no monthly fee for maintenance.

5. Although we make every effort to make accurate changes, it is the client's responsibility to review updates and notify us of any necessary changes that need to be made. We do not charge for changes that are our fault. However, if a change needs to be made due to client error, the regular hourly update fees will be charged.

6. We reserve the right to distinguish between "updates" and "new design". New design work is charged at our design rate.

7. Updates should be provided electronically (by email) as much as possible. Attachments should be in .txt or .doc (Word) format. Pictures need to be .jpg or .gif. Updates may also be sent by postal mail or by fax. These require retyping data or scanning photos and will cost more to complete the changes.

8. Your web site may be using third-party components (web site trackers, weather info-feeds, etc.). We have no control over what third party sites do and take no responsibility for loss of information due to actions of these sites. Any changes to your site stemming from regulations of these third party components will be billed at the normal hourly rate. (Example, A retail site might be connected to Authorize.net. If Authorize.net requires changes in the code, this will be billed as normal maintenance fees.)

Client Files Website Maintenance Policy Contract agreement between client and Hobez Logos & Web Design.

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